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Assistant Manager


Columbia Bank

Job Description:

Please apply for the position through our website: POSITION SUMMARY This position works closely with the Branch Manager to attain branch/bank established goals. Manages a team responsible for exceptional customer service standards along with operational soundness and generating revenue for the branch/bank. RESPONSIBILITIESActs as back up to personal banking team to open new accounts, receive loan requests and gather credit-related informationEnsures the branch is operationally soundEnsures that the tellers are trained and competent in explaining all products and services offeredMonitors sales and service goalsProcesses and oversees technical tasks such as opening and closing of the branch, overdraft monitoring, wire transfers and collections, stop payments and monitoring branch controlsRoutinely and consistently provides guidance and training to branch teamResolves conflicts with minimal helpMay back up new accountsMay back up teller lineAbility to pass personal banking trainingResponsible for satisfactory auditsActively contributes to employee management and trainingServices complex accounts oftenActively coaches and mentors team to deepen customer relationsWorks with Branch Manager to identify business development opportunities MINIMUM JOB REQUIREMENTSHigh School diploma or GED2+ years retail banking experienceBilingual preferredBachelor’s degree preferredSome management experienceProficient in Microsoft Office suite and any banking software used in the brancHTraining and mentoring skillsCustomer focused service and sales skillsUnderstands consumer and small business lendingOverall knowledge of bank operationsPrevious Teller experienceKnowledge of Policies and procedures OUR CORE BEHAVIORSBe Genuine . Conduct yourself in a consistent, honest and compassionate manner at all times.Work Ethic . Be willing to go the extra mile for the customer, whether internal or external.Influence . Be an active player in participating, building and contributing to service.Continuous Learning . Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the customer, increase personal satisfaction and improve Columbia Bank.Team Play . We win together. Individuality is encouraged to advance and enrich the work of the team.Problem Solving . Bring creative, problem-solving mentality to every situation. See alternatives, take initiative and assume responsibility for your actions.Communication . Keep others informed and up-to-date. Actively listen and learn from each other. PHYSICAL AND MENTAL REQUIREMENTSAbility to sit at a computer monitor for extended periods of timeAbility to perform repetitive finger, hand, and arm movementsAbility to lift up to 15lbsAbility to effectively discern information and formulate appropriate actionAbility to reach, squat, bend, and manually manipulate standard office equipmentAbility to drive to various locationsAbility to think critically and provide appropriate solutions Local candidates only:Chehalis, WA Required education:High school or GED 99403Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Company Description:

Columbia Bank is about good people, positive attitudes, high expectations, optimism, clear purpose, high ethics and respect for internal and external customers. We exist to provide excellent service for our customers, for our communities and for each other. We fulfill this commitment by hiring exceptional people.

We offer excellent employee benefits, competitive salaries, opportunities for advancement and education, 401(k) plans and more but we also offer the opportunity to be a part of something special.

If you’re looking for a career with an exceptional organization that values talent, positive relationships, creative thinking, diversity, respect, involvement, employee development and fun, we offer an extraordinary experience to good people who are interested in doing good things, and we’d like to meet you.


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