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Customer Service Representative

Sitel

Job Description:

About us Sitel is one of the fastest growing companies in the world. At Sitel, we put people first. We are not you’re average call center. You can sum up the Sitel culture in three words: Vision. Passion. Purpose. These words are the heart of Sitel and embody everything we do. Our growing company is currently seeking Inbound Customer Service Representatives for our banking and satellite-service client in Las Cruces, NM. Summary of Primary Job Responsibilities As a Customer Service Associate, you will be taking inbound calls within the guidelines/goals established by the client and contact center management. The position consists of learning and retaining a working knowledge of new and existing accounts, gathering and verifying customer information and entering into the computer system, assisting customers with account specific information and explaining new products and services offered. Education Must have HS Diploma or equivalent Pay Rate Starting wage – $9/hour

Company Description:

As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit https://jobs.sitel.com/job/Customer-Service-Representative-Oak-Ridge%2C-TN/345494700/ to learn more.

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