Please apply for the position through our website: https://www.columbiabank.com/about-us/careers POSITION SUMMARYThis position processes a variety of customer account transactions quickly, competently and accurately. Provides an exceptional banking experience to our customers by building relationships and offering appropriate products and services. RESPONSIBILITESPerforms cash handling functions (deposits, withdrawals, cash advances, payments, transfers, check cashing, etc.)Balancing cash drawer and teller transactionsLearning basic knowledge of new and existing products and servicesDiscuss and access customer’s financial needs to identify and offer appropriate products and servicesSecure against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of fundsIdentify fraudulent activityRead, understand and follow all relevant SOP’sPerform and support daily tasks that maintain the integrity of the branch (balance ATM, process night drop, balance negotiable instruments, process returned mail, balance credit card machine, monitor lobby rate sheets and brochures)Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner.Provides an extraordinary customer experienceOther tasks as assignedHas reliable transportation to travel between assigned branches in a variety of geographical locations. Public transportation may not be an option in some areas. MINIMUM JOB REQUIREMENTSHigh School Diploma or GEDSome experience in customer service preferred.Bilingual preferredAbility to work in a fast-paced, cash handling environmentMaintain a professional demeanor at all timesStrong organizational and time management skillsAbility to work effectively as part of a teamAbility to pass teller training programsAbility to develop and maintain working knowledge of Columbia Bank policies, procedures and systemsBuilds relationships with customers and internal teammates OUR CORE BEHAVIORSBe Genuine . Conduct yourself in a consistent, honest and compassionate manner at all times.Work Ethic . Be willing to go the extra mile for the customer, whether internal or external.Influence . Be an active player in participating, building and contributing to service.Continuous Learning . Commit to gaining knowledge, skills and experience on an ongoing basis in order to better serve the customer, increase personal satisfaction and improve Columbia Bank.Team Play . We win together. Individuality is encouraged to advance and enrich the work of the team.Problem Solving . Bring creative, problem-solving mentality to every situation. See alternatives, take initiative and assume responsibility for your actions.Communication . Keep others informed and up-to-date. Actively listen and learn from each other. PHYSICAL AND MENTAL REQUIREMENTSAbility to sit at a computer monitor for extended periods of timeAbility to perform repetitive finger, hand, and arm movementsAbility to lift up to 15lbs.Ability to effectively discern information and formulate appropriate actionAbility to reach, squat, bend, and manually manipulate standard office equipmentAbility to drive to various locationsAbility to think critically and provide appropriate solutions Local candidates only:Tacoma, WA Required experience:Customer Service: 1 year Required education:High school or equivalent 99403Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Columbia Bank is about good people, positive attitudes, high expectations, optimism, clear purpose, high ethics and respect for internal and external customers. We exist to provide excellent service for our customers, for our communities and for each other. We fulfill this commitment by hiring exceptional people.
We offer excellent employee benefits, competitive salaries, opportunities for advancement and education, 401(k) plans and more but we also offer the opportunity to be a part of something special.
If you’re looking for a career with an exceptional organization that values talent, positive relationships, creative thinking, diversity, respect, involvement, employee development and fun, we offer an extraordinary experience to good people who are interested in doing good things, and we’d like to meet you.
PLEASE APPLY ONLINE AT: https://www.columbiabank.com/about-us/careers