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Inbound Sales and Customer Service Associate



Job Description:

SEEKING SALES SAVVY TV BUFFS!Do you enjoy watching TV shows and movies? Love sharing TV and movie reviews with friends and family? Are you savvy sales specialist who won’t take no for an answer? As an added bonus for joining our team will you receive free satellite TV services – valued at $250/month! *** Sitel is looking for YOU! *** Sitel is currently seeking talented people who share a passion for our product, and enjoy providing exceptional customer service. A job at Sitel is exciting; fast paced, and offers many growth opportunities to advance your professional life. What you will do: Sitel’s Customer Service Associates assist customers to find the right programming, bundling and service package to meet each customer’s personalized needs. Each call is a sales opportunity to inform our customer’s of current TV or movie channel promotions and providing an outstanding and personalized customer experience. What we will offer you:Job advancement – over 50% of Sitel’s leaders have been promoted from within!Paid Professional TrainingMedical and dental benefits for full time employees401 (K)Vacation and Holiday payFull time and part time shifts available during day and evening hoursEmployee discounts with Sitel’s major brand-name partnersAbility to earn extra income through our Employee Referral Program What we are looking for: Six months prior customer service experience preferred; sales experience a plus!Demonstrated sales aptitude, must be comfortable making the pitch and overcoming objectionsEnjoy working in a fast-paced, flexible work environment while maintaining a positive customer service orientationA continuous improvement mindset – we are always looking to do things better!Very comfortable learning new computer applications; must have the ability to multi-task in several computer applications while holding a conversation with a customerExcellent verbal and written communication skillsAccurately type 25 words per minute. Take control of your future, join the Sitel team!

Company Description:

As caring for customers becomes the differentiator that drives consumer engagement and spend, Sitel is advancing its position as a world leader in outsourced customer experience innovation. With over 30 years of industry-leading experience, Sitel as 75,100 passionate and talented associates support more than 400 clients in 48 languages from 146 facilities strategically located in 22 countries. Combining comprehensive customer care capabilities, leading omnichannel solutions and unparalleled expertise across industries, Sitel collaborates with some of the best known global brands to help consistently deliver outstanding customer experiences. Sitel is a subsidiary of Groupe Acticall. Visit to learn more.

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