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NGEN Navy- IT Service Delivery Rep-Mid NOC


Tec-Masters, Inc.

Job Description:

How would you like to work for an amazing team and support an important program? This opportunity is for our NGEN contract in support of U.S. Navy. It is a fully funded position with an immediate start. MUST BE US CITIZEN Job Description Installs, maintains, and services IP network and transport service hardware and software under limited supervision. Demonstrates knowledge of and skill with Open Systems Interconnection (OSI) layers 2 through 4, and of Information Technology Infrastructure Library (ITIL) incident, problem, change, and availability management. Evaluates and responds to configuration change requests for new or expanded network and transport services. Creates new and modifies existing network interfaces, and implements and maintains network designs. Applies firmware and software updates to network and transport components. Evaluates and responds to incident reports by troubleshooting, repairing, and/or reconfiguring network and transport services. Monitors, collects measurement data, and reports on service level attainment. Monitors and enforces network and transport service security, integrity and business continuity controls. Supports planning and execution of special network and transport service projects. ***This position may be cross-trained to provide Enterprise Services Tier I/II system administration and Desktop Support*** You will be assigned one of the following shifts: Team 1 Sun, Mon, Tue, and Alternate Weds 0600 – 1830 HST Team 2 Alternate Sats, Sun, Mon, and Tue 1800 – 0630 HST Team 3 Alternate Weds, Thu, Fri, and Sat 0600 – 1830 HST Team 4 Wed, Thur, Fri, and Alternate Sats 1800 -0630 HST Team 5 Mon – Fri 0300 – 1200 HST Experience: Five to nine (5-9) years experience in network and transport service management. Experience working on router and switches. Education: H.S./GEDProfessional Certs: At least one of the following: Cisco, Juniper, Brocade, Windows, Remedy, etc.DOD 8570 Certification: IAT-II: GSEC, Security+ CE, SSCP, or CCNA-SecurityClearance: Secret (Interim)

Company Description:

Tec-Masters, Inc. (TMI) has a robust benefits package for full time employees. TMI offers Healthcare, dental, vision, and basic life insurance to full time employees. We also offer long term and short term disability, supplemental life insurance, supplemental health care, and a Flexible Spending Account. We provide a 401(K) Plan and a Safe Harbor Match. Full time employees are provided 11 Paid Holidays, 120 hours to use for Vacation/Sick/Personnel Business, and tuition assistance of $3,500 per year.

TMI is a certified ISO-9001:2008, Capability Maturity Model Integration (CMMI) Level 3 appraised, and Six Sigma certified minority owned Small Disadvantaged Business (SDB). Founded in 1988, TMI has provided innovative, robust, and unsurpassed dedication to training, training development, analysis, experimentation, IT, engineering, logistics support, multimedia, and management services to our client base. TMI is headquartered in Huntsville, Alabama with major offices in Lawton, OK; Orlando, FL; Atlanta, GA; and Washington, DC.

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