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Water Damage Restoration Technician

full_time

Confidential

Job Description:

We are a growing emergency commercial / residential property damage restoration company, specializing in water, fire & smoke damage restoration. We deploy the latest industry technology serving the DFW area and we are located in Dallas. Our 24/7/365 response team provides exceptional turnkey mitigation services, extensive expertise and client first management We are searching for a full-time highly motivated technician to become a member of our team. This position will be part of our emergency water damage and restoration crew(s) on projects involving residential and commercial buildings. This is a high level customer-facing position requiring professionalism, tact and an uncompromising drive to exceed client expectations. Excellent communications skills, a positive attitude and a high sense of urgency are a must. Our technicians must be hard working, available to serve on our 24 hour on-call rotation, have a clean, valid driver’s license and be able to pass a criminal background check and also random drug screening. In addition to providing competitive compensation, we offer health, dental, short and long term disability insurance along with paid time off (PTO) and paid holidays for full time employees. Responsibilities: Follow the job site safety conditions and procedural protocolPerform assigned tasks as part of the crew with quality and careBe a flexible team player and demonstrate a can-do attitude at all timesPerform disaster response or crisis management activities concerning emergency services for water damage to assure customer satisfactionWater extraction, remedial demolition and dryingMaintain company image and positive attitudeBe available 24 hrs / 7 days (as required)Take the initiative to improve technical knowledge and personal performanceAttend training seminars in aspects of restoration Required Skills:Visibly apparent “Customer-First” skillsProven problem solver adept in securing client solutionsSkilled in confirming customer-satisfaction prior to concluding service workExcellent communication, customer care with a friendly personalityHigh interest in developing knowledge of current technology and systems Preferred Skills:Experience in the fire and water damage restoration and mold remediation industry is a plus and certifications helpful, but not required Military Veterans encouraged to apply EOE/M/F/D/V

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